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    1) Where's my order?

    • Orders placed now will ship in approximately 1-7 days.
    • From the ship date, it usually takes about 12-40 days for orders International. 

    2) How I can I track my order?

    • You'll receive a shipping confirmation email with tracking information the moment your order ships! Please note that some international orders do not include tracking information.

    3) Will I be charged with customs, vat, or import duties?

    • Customs and import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges. Customs policies and import duties vary widely from country to country so we cannot tell you what the cost would be. We recommend checking with your local customs office for these charges before placing your order.

    4) Regarding Earning Referral Points

    Use the referral link provided at

    • PC right side

    • Mobile Bottom Right
    Your Referral is the url provided in the dashboad after clicking "Earn Reward"
    Points only given every time you refer a friend spends over a certain figure of money.

    If you have already emailed us, we promise we'll get back to you!

    Please do not send additional emails while waiting for a response, as this slows down our response time for each support ticket. Thank you!

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